Privacy Policy
Effective Date: May 14, 2025
Company: Pinnacle Payments, Inc.
Pinnacle Payments, Inc. (“Pinnacle,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you interact with our website, apply for membership, or use our services.
1. Information We Collect
We collect information necessary to provide our services and to assess your eligibility for membership. The types of personal information we collect include:
Identifiers: Name, business name, position/title, email address, phone number, mailing address, and IP address.
Business Information: Industry, current payment processor, monthly processing volume, transaction history, and business description.
Transaction Data: Payment information (credit/debit card numbers, bank account details), billing and shipping addresses.
Device and Usage Data: Browser type, device information, time zone, pages visited, and site interactions (collected via cookies and similar technologies).
Customer Support Data: Any information you provide when contacting us for support or inquiries.
2. How We Collect Information
Directly from You: When you fill out forms, apply for membership, or communicate with us.
Automatically: Through cookies, log files, web beacons, and similar tracking technologies when you visit our website.
From Third Parties: Such as payment processors, analytics providers, and integration partners.
3. Purpose of Collection
We use your information to:
Evaluate membership eligibility and process applications.
Provide and improve our payment processing services.
Process payments and manage transactions.
Communicate with you regarding your account and our services.
Detect and prevent fraud or security threats.
Comply with legal obligations.
4. Sharing Personal Information
We may share your information with:
Service Providers: Including payment processors, integration partners, analytics providers, and customer support vendors, solely to provide our services.
Legal Compliance: To comply with applicable laws, regulations, or legal requests.
Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
We do not sell your personal data or use it for targeted advertising without your consent. If this changes, you will be notified and provided with the option to opt out.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including:
Encryption of sensitive data.
Access controls and authentication.
Regular security assessments and employee training.
However, no method of transmission or storage is 100% secure. We strive to protect your information but cannot guarantee absolute security.
6. Your Privacy Rights
Under the Utah Consumer Privacy Act (UCPA) and other applicable laws, you have the right to:
Access the personal data we hold about you.
Request correction or deletion of your personal data.
Opt out of the sale or use of your data for targeted advertising.
Exercise your rights by contacting us at support@getpinnaclepayments.com
7. Children’s Privacy
We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information in accordance with the Children’s Online Privacy Protection Act (COPPA).
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date.
9. Contact Us
For questions or to exercise your privacy rights, contact:
Pinnacle Payments, Inc.
support@getpinnaclepayments.com
(858) 204-2071